Terms of service
Last Updated: October 30, 2026
Currency: United States Dollar (USD)
Welcome to Furnicolife, an online retail store operated by FURNICOLIFE WOODWORKING MANUFACTURING CO and focused on Wooden Chairs.
These Terms of Service apply when you visit our website, browse products, place an order, make a payment, request shipping assistance, cancel an order, submit a return or refund request, contact customer support, or otherwise use Furnicolife services.
By accessing the Furnicolife website or completing a purchase, you agree to these Terms and the related policies published on our website.
1. Business Information
Business: FURNICOLIFE WOODWORKING MANUFACTURING CO
Brand: Furnicolife
Business Address:
950 SOUTH PICKETT ST
ALEXANDRIA, VA 22304
United States
Phone: +1 (720) 369-1130
Email: support@furnicolife.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time
The business address listed above is provided for business identification and customer-contact purposes.
It should not automatically be treated as a:
Public showroom
Walk-in retail location
Customer pickup point
Shipping warehouse
Manufacturing location
Return-processing location
unless Furnicolife specifically confirms otherwise.
The legal business name FURNICOLIFE WOODWORKING MANUFACTURING CO does not by itself mean that customer orders are manufactured at the Alexandria address.
2. Products
Furnicolife primarily sells Wooden Chairs.
Individual product pages may provide information regarding:
Overall dimensions
Seat dimensions
Seat height
Materials
Finish
Color
Backrest design
Armrest information where applicable
Assembly requirements
Included components
Quantity
Weight capacity where specifically stated
Care information
Current price
Customers should carefully review the applicable product page before placing an order.
3. Product Information
Furnicolife makes reasonable efforts to provide accurate product information.
Actual appearance may vary slightly because of:
Photography lighting
Camera exposure
Screen brightness
Monitor calibration
Mobile-device settings
Room lighting
Viewing angle
Natural material variation
If a physical product is materially different from its applicable listing, customers may contact Furnicolife for review.
4. Natural Material Variation
Where natural wood or another naturally variable material is used, individual Wooden Chairs may show reasonable differences in:
Grain
Tone
Texture
Natural markings
Knots where applicable
Surface patterns
Such variation is not automatically considered a defect when it is consistent with the material and applicable product description.
5. Product Dimensions
Customers are responsible for reviewing published dimensions before ordering.
Depending on the Wooden Chair, measurements may include:
Overall height
Overall width
Overall depth
Seat height
Seat width
Seat depth
Armrest height where applicable
Other product-specific measurements
Product photographs should not be used as the sole method of estimating size.
6. Seat Height and Table Compatibility
Customers should compare the chair's published seat height with the table, desk, vanity, or other surface they intend to use.
Customers may also need to consider:
Table height
Table-apron height
Drawer placement
Structural rails
Armrest height where applicable
Distance between table legs
A chair that accurately matches its published measurements but does not fit the customer's intended furniture is not automatically considered defective.
7. Chair Width and Clearance
Customers should consider the amount of space required around a Wooden Chair.
Relevant factors may include:
Overall width
Seat width
Armrests
Distance between chairs
Table-leg placement
Nearby walls
Nearby cabinets
Walking space
A chair may physically fit within a room while still leaving insufficient space for movement.
8. Chair Depth and Room Layout
Overall chair depth may include:
Seat structure
Backrest angle
Front legs
Rear legs
Other design elements
Customers should compare the chair's overall dimensions with the actual room layout before ordering.
9. Backrest Design
Backrest construction varies by product.
Depending on the applicable Wooden Chair, the design may involve:
Straight back
Curved back
Slatted back
Panel back
Open-back construction
Another product-specific design
Customers should not assume that all Furnicolife Wooden Chairs provide the same seating feel or support characteristics.
10. Armrests
Some Wooden Chairs may include armrests.
Others may not.
Where armrests are present, customers should consider:
Overall chair width
Armrest height
Table clearance
Space between chairs
Ability to move the chair under the intended table
Customers should rely on the applicable product measurements.
11. Weight Capacity
Customers should not assume a specific weight capacity unless one is expressly stated in the applicable product listing.
If a weight capacity is important for the intended use, customers should review the applicable listing or contact Furnicolife before ordering.
A weight rating shown for one Wooden Chair should not be assumed to apply to another.
12. Indoor and Outdoor Use
Customers should not assume that every Wooden Chair is suitable for outdoor use.
Unless the applicable product listing specifically states outdoor suitability, customers should not assume that a chair is intended for exposure to:
Rain
Direct weather
High moisture
Extreme temperature changes
Prolonged outdoor conditions
Product-specific care and use information should take priority.
13. Assembly Requirements
Assembly requirements vary by product.
Depending on the individual Wooden Chair, the product may arrive:
Fully assembled
Partially assembled
Requiring customer assembly
Customers should review the applicable product page for assembly information.
14. Included Components
Depending on the product, an order may include:
Chair frame components
Seat components
Backrest components
Legs
Arm components where applicable
Hardware
Instructions
Other product-specific parts
Only items specifically identified as included should be assumed to form part of the purchase.
15. Assembly Responsibility
Where assembly is required, customers should follow the applicable product instructions.
Customers should avoid:
Using incorrect hardware
Overtightening components
Drilling additional holes unless specifically instructed
Using glue unless specifically instructed
Permanently modifying the product
Improper assembly may damage the chair and may affect change-of-mind return eligibility where legally permitted.
16. Product Inspection Before Assembly
Where assembly is required, customers should inspect the Wooden Chair before completing assembly.
Please check:
Correct product
Correct design or variant
Correct finish
Correct quantity
Visible surfaces
Seat components
Backrest components
Legs
Arm components where applicable
Included hardware
Obvious transportation damage
If an important component appears damaged, incorrect, or missing, contact Furnicolife before permanent modification.
17. Care and Use
Customers should care for Wooden Chairs according to the applicable product information.
Depending on the material and finish, customers may need to avoid:
Excessive moisture
Prolonged water exposure
Harsh chemicals
Abrasive cleaning
Excessive heat
Improper cleaning products
Unauthorized refinishing
Customer-caused damage resulting from improper use or care may affect change-of-mind return eligibility where legally permitted.
18. Floor Contact
Chair legs interact directly with floor surfaces.
Customers are responsible for determining whether additional floor protection is appropriate for their flooring.
Floor protectors, pads, or other accessories should only be assumed to be included when specifically stated in the product listing.
19. Eligibility to Purchase
By placing an order, you confirm that you are legally capable of entering into the transaction under applicable law.
You also confirm that:
The information provided during checkout is accurate
You are authorized to use the selected payment method
The shipping information provided is complete and accurate
20. Customer Information
Customers are responsible for providing accurate:
Full name
Email address
Telephone number
Billing address
Shipping address
Payment information required by the selected payment method
Incorrect or incomplete information may result in:
Payment failure
Additional verification
Order delay
Shipping delay
Failed delivery
Return to sender
21. Prices
All prices are displayed in:
United States Dollars (USD)
Prices may change before an order is placed.
The price displayed during checkout normally applies to the transaction except where an obvious technical or pricing error occurs.
22. Pricing Errors
If Furnicolife identifies an obvious material pricing or checkout error before fulfillment, we may:
Contact the customer
Correct the error
Offer the option to proceed
Cancel the affected order
Refund the eligible amount
Furnicolife will not intentionally replace a confirmed transaction price with a materially different amount without addressing the issue.
23. Payment Methods
Furnicolife accepts the payment methods displayed during checkout.
Depending on availability, these may include:
Major credit cards
Major debit cards
PayPal where available
Other supported online payment methods displayed during checkout
Only payment methods actually displayed during checkout should be considered available.
Please review our Payment Methods Policy for complete information.
24. Payment Authorization
Submitting an order does not guarantee payment approval.
A transaction may be declined because of:
Incorrect payment information
Billing-address mismatch
Expired payment method
Insufficient funds
Bank restrictions
International-transaction restrictions
Incomplete authentication
Fraud-prevention controls
Furnicolife cannot override decisions made by independent banks, card issuers, or payment providers.
25. Higher-Value Order Review
Because some Wooden Chairs may have a higher purchase value, certain orders may receive additional review before fulfillment.
Review may include:
Payment authorization
Billing information
Shipping information
Order value
Product quantity
Transaction consistency
Additional review does not automatically mean that an order has been declined.
26. Payment Security
Sensitive payment credentials may be processed directly by third-party payment providers.
Customers should not send through ordinary email:
Complete credit or debit card numbers
CVV or CVC codes
Banking passwords
Payment-account passwords
One-time authentication codes
PIN numbers
27. Order Confirmation
After successful checkout, customers may receive an order confirmation.
Please review the confirmation carefully.
If you notice an error involving:
Product
Design
Finish
Size or variant
Quantity
Recipient name
Shipping address
Telephone number
Other order information
contact Furnicolife as soon as possible.
Receiving an order confirmation does not mean that the Wooden Chair has already shipped.
28. Order Acceptance
Furnicolife may hold, decline, or cancel an order for legitimate reasons such as:
Failed payment
Payment-verification problems
Suspected fraud
Unauthorized transactions
Incomplete customer information
Unsupported delivery address
Product unavailability
Inventory discrepancies
Product damage identified before shipment
Missing required components
Significant pricing errors
Technical checkout errors
Carrier-service limitations
Inability to fulfill the order
If Furnicolife cancels a paid order that cannot be fulfilled, the eligible amount will be refunded to the original payment method.
29. Order Changes
If you need to change an order, contact Furnicolife as soon as possible.
Possible changes may include:
Recipient name
Shipping address
Telephone number
Product
Design
Finish
Size or variant
Quantity
Changes are not guaranteed once fulfillment has begun.
30. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
An order is considered canceled only after Furnicolife confirms the cancellation in writing.
Furnicolife does not charge a standard cancellation fee for an eligible order successfully canceled before shipment.
Please review our Cancel My Order / Cancellation Policy for complete details.
31. Order Processing
Orders are normally processed within:
1–2 business days
Processing may include:
Payment confirmation
Order review
Shipping-address verification
Inventory confirmation
Product inspection
Finish or variant confirmation
Component verification
Hardware verification where applicable
Protective packaging
Shipping-label preparation
Carrier coordination
Processing time occurs before carrier transit begins.
32. Shipping Destinations
Furnicolife currently ships to selected destinations in North America, Europe, and Oceania.
North America
United States
Canada
Europe
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Oceania
Australia
Shipping availability is confirmed during checkout.
33. Shipping Rates
North America
Standard Shipping: USD 79.99
Free Standard Shipping: Orders of USD 1,799 or more
Europe
Standard Shipping: USD 119.99
Free Standard Shipping: Orders of USD 2,199 or more
Oceania
Standard Shipping: USD 149.99
Free Standard Shipping: Orders of USD 2,499 or more
The shipping amount displayed during checkout is the amount that applies to the transaction.
34. Estimated Delivery Times
Estimated total delivery times, including processing, are:
North America: 7–12 business days
Europe: 9–14 business days
Oceania: 11–16 business days
Delivery estimates are not guaranteed arrival dates.
Please review our Shipping Policy for complete shipping information.
35. Business Days
Business days are generally Monday through Friday, excluding applicable public holidays.
Saturday, Sunday, and public holidays do not normally count toward standard processing time.
Carrier schedules may differ.
36. Tracking
Tracking information may be provided after shipment where available.
A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.
Tracking updates may occasionally be delayed during:
Weekends
Public holidays
Carrier transfers
International transit
Customs processing
High-volume shipping periods
37. Multiple Packages
Some Wooden Chair orders may require multiple packages.
Separate packages may:
Have different tracking numbers
Enter the carrier network at different times
Travel through different facilities
Arrive on different days
Receiving one package does not automatically mean another package is missing.
38. Delivery Delays
Delivery may occasionally be affected by:
Severe weather
Natural disasters
Public holidays
Carrier congestion
Transportation disruption
Customs processing
Remote delivery locations
Incorrect shipping information
Failed delivery attempts
Other circumstances outside reasonable control
A delayed shipment is not automatically considered lost.
39. International Duties and Taxes
International orders may be subject to:
VAT
GST
Import duties
Brokerage charges
Customs-processing fees
Other destination-related charges
Where Furnicolife collects a particular charge during checkout, it will be displayed before payment is completed.
Charges not collected by Furnicolife may be collected separately by:
Carrier
Customs authority
Brokerage provider
Applicable government agency
40. Shipping Origin and Fulfillment
Furnicolife's published business address is provided for business identification and customer-contact purposes.
It should not automatically be treated as:
Shipping origin
Warehouse
Manufacturing location
Customer pickup location
Return-processing location
unless Furnicolife specifically confirms otherwise.
The fulfillment location applicable to an order may vary.
41. Inspecting Your Order
Customers should inspect their Wooden Chair reasonably soon after delivery.
Before substantial use or permanent modification, please check:
Correct product received
Correct design or finish
Correct quantity
Outer packaging
Visible wooden surfaces
Seat components
Backrest components
Legs
Arm components where applicable
Hardware where included
Other required components
If the product appears damaged, defective, incorrect, or materially incomplete, contact Furnicolife.
42. Damaged Products
If a Wooden Chair arrives damaged, contact:
Where relevant, please provide:
Order number
Photo of shipping label
Photos of outer packaging
Photos of internal packaging
Clear photographs of the damaged area
Photographs of the overall product
Video where useful
Brief description of the issue
Please keep the product and packaging until Furnicolife confirms the next step.
43. Defective Products
If a Wooden Chair appears structurally or functionally defective, contact Furnicolife.
Where useful, customers may be asked to provide:
Photos
Video
Assembly information
Images of hardware
Images of joints or components
Description of the reported issue
Customers should avoid unauthorized permanent repair before the issue has been reviewed.
44. Missing Components
If a required component appears to be missing, please inspect:
Outer carton
Protective inserts
Internal packaging
Hardware packaging
Component packaging
All packages associated with the shipment
Where practical, Furnicolife may provide the missing component without requiring the complete chair to be returned.
45. Return Window
Customers may request an eligible return within:
30 calendar days from the carrier-confirmed delivery date
Return authorization is required before sending a product back.
Please review our Return & Refund Policy for complete conditions.
46. Change-of-Mind Returns
For an eligible change-of-mind return, the Wooden Chair should generally be:
Unused or only reasonably inspected
Clean
Unmodified
Complete
Free from customer-caused damage
Returned with all originally included components
Returned with included hardware where applicable
Securely packaged
Reasonable unpacking and inspection do not automatically make the product ineligible for return.
47. Assembled Products
Assembly does not automatically make a Wooden Chair ineligible for return.
However, change-of-mind eligibility may be affected if assembly results in:
Customer-caused damage
Permanent modification
Improper drilling
Unauthorized glue application
Damaged hardware
Broken components
Other material alteration
This does not affect legitimate claims involving products that arrived damaged, defective, incorrect, incomplete, or materially misdescribed.
48. Product Fit and Change of Mind
If a Wooden Chair accurately matches its published:
Dimensions
Seat height
Materials
Finish
Design
Assembly information
Included components
but does not suit the customer's personal preference, room, table, desk, or intended placement, an otherwise eligible return will generally be treated as a change-of-mind return.
49. Return Shipping Costs
For eligible change-of-mind returns:
The customer is responsible for return shipping costs.
For verified products that are damaged, defective, incorrect, or materially incomplete because of a Furnicolife fulfillment error:
Furnicolife covers reasonable authorized return shipping costs.
50. No Standard Restocking Fee
Furnicolife does not charge a standard restocking fee for eligible authorized returns.
A reasonable adjustment may apply where legally permitted if a returned product has:
Customer-caused damage
Missing components
Missing hardware
Significant modification
Improper-care damage
Another condition that materially reduces its value
51. Return Authorization
Customers must contact Furnicolife before sending a return.
The published business address is not automatically the return-processing address.
Customers should use only the return address and instructions specifically provided by Furnicolife.
52. Refund Processing
After an eligible return has been:
Received
Inspected
Approved
Furnicolife normally submits the refund within:
7 business days after return approval
The customer's bank or payment provider may require additional time before the refund appears.
53. Cancellation Refunds
After an eligible cancellation has been approved, Furnicolife normally submits the refund within:
7 business days after cancellation approval
54. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
Refunds are processed in:
United States Dollars (USD)
Refunds generally cannot be redirected to:
Another card
Another person's account
An unrelated bank account
Another unrelated payment method
55. Original Shipping Charges
For a standard change-of-mind return:
Original outbound shipping charges are generally nonrefundable.
If the return is caused by a verified:
Damaged product
Defective product
Incorrect product
Materially incomplete shipment
Furnicolife fulfillment error
eligible standard outbound shipping charges may be refunded where appropriate.
56. Exchanges
Furnicolife does not offer standard direct exchanges.
If you want another:
Wooden Chair
Design
Finish
Size
Variant
please return the original eligible product and place a separate order.
A replacement provided because of verified damage, defect, incorrect shipment, or missing components is not considered a standard exchange.
57. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically:
An approved cancellation
An authorized return
An approved refund
Carrier-return charges may apply where legally permitted.
58. Website Use
Customers may not use the Furnicolife website to:
Commit fraud
Submit unauthorized payments
Attempt unauthorized access
Introduce malicious software
Abuse promotions
Provide intentionally false information
Abuse return or refund procedures
Interfere with website operation
Engage in unlawful activity
Furnicolife may restrict access where there is reasonable evidence of fraud, abuse, or security risk.
59. Intellectual Property
Unless otherwise stated, website materials are owned by or licensed to Furnicolife or FURNICOLIFE WOODWORKING MANUFACTURING CO.
These materials may include:
Furnicolife brand name
Logo
Product descriptions
Website text
Product images
Graphics
Videos
Original content
Protected materials may not be commercially copied, reproduced, modified, distributed, or used without authorization except where permitted by applicable law.
60. Customer Reviews and Submitted Content
If Furnicolife allows customers to submit reviews, photographs, videos, comments, or other content, customers should only submit material they own or are authorized to share.
Submitted content must not knowingly be:
Unlawful
Fraudulent
Misleading
Defamatory
Infringing
Abusive
Harmful
Spam
Furnicolife may remove content that violates these Terms or applicable law.
61. Privacy
Our Privacy Policy explains how Furnicolife may collect, use, disclose, retain, and protect personal information.
Customers should review the Privacy Policy before submitting personal information through the website.
62. Third-Party Services
Furnicolife may use third-party providers for:
Payment processing
Shipping and delivery
Website hosting
Security
Fraud prevention
Analytics
Customer support
Email communications
These providers may have their own terms and privacy practices.
Furnicolife does not control all independent activities performed by third-party providers.
63. Website Accuracy
Furnicolife makes reasonable efforts to keep website information accurate.
Occasional errors may occur involving:
Product descriptions
Dimensions
Material information
Finish
Assembly information
Included components
Prices
Availability
Images
Shipping information
Website functionality
If a material error affects an order, Furnicolife may contact the customer and provide an appropriate resolution.
64. Website Availability
Furnicolife does not guarantee that the website will operate without interruption at all times.
Temporary interruptions may occur because of:
Maintenance
Hosting problems
Software updates
Security work
Internet outages
Payment-provider outages
Other technical issues
65. Fraud and Abuse
Furnicolife may investigate activity that reasonably appears to involve:
Fraudulent purchases
Unauthorized payments
False damage claims
False refund claims
False missing-component claims
Return of a different product
Promotion abuse
Chargeback abuse
Website attacks
Nothing in this section prevents customers from making legitimate product, payment, return, refund, or consumer-rights claims.
66. Limitation of Liability
To the maximum extent permitted by applicable law, Furnicolife and FURNICOLIFE WOODWORKING MANUFACTURING CO will not be responsible for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
67. Events Outside Our Reasonable Control
Furnicolife is not responsible for delays or failures caused by circumstances outside our reasonable control.
These may include:
Natural disasters
Severe weather
Carrier disruption
Customs delays
Government action
Labor disruption
Public emergencies
Transportation failures
Internet outages
Service-provider interruptions
Where practical, Furnicolife will take reasonable steps to communicate relevant information regarding affected orders.
68. Consumer Rights
Nothing in these Terms is intended to remove or restrict mandatory consumer rights.
Customers may have additional rights depending on their state, province, country, or jurisdiction.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
69. Relationship With Other Policies
These Terms should be read together with our:
Shipping Policy
Payment Methods Policy
Cancel My Order / Cancellation Policy
Return & Refund Policy
Privacy Policy
If another policy contains more specific terms for a particular issue, that policy applies to that issue, subject to applicable law.
70. Changes to These Terms
Furnicolife may update these Terms when:
Products change
Website functionality changes
Shipping arrangements change
Shipping rates change
Payment methods change
Return procedures change
Business practices change
Applicable requirements change
The Last Updated date will be revised when an updated version is published.
71. Contact Furnicolife
For questions about these Terms, Wooden Chairs, orders, payments, shipping, cancellations, returns, refunds, or other customer-service matters, contact:
FURNICOLIFE WOODWORKING MANUFACTURING CO
Brand: Furnicolife
Business Address:
950 SOUTH PICKETT ST
ALEXANDRIA, VA 22304
United States
Phone: +1 (720) 369-1130
Email: support@furnicolife.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time
For an existing order, please include your Order ID whenever available.
Please do not send complete card numbers, CVV codes, banking passwords, payment-account passwords, one-time authentication codes, or other unnecessary sensitive financial information by email.