Shipping policy

Last Updated: October 30, 2026
Currency: United States Dollar (USD)

Furnicolife, operated by FURNICOLIFE WOODWORKING MANUFACTURING CO, provides standard shipping for eligible Wooden Chair orders to selected destinations in North America, Europe, and Oceania.

This Shipping Policy explains our shipping destinations, processing times, transit times, estimated total delivery times, shipping charges, free shipping thresholds, tracking, international shipping, damaged shipments, and other delivery-related matters.

1. Shipping Destinations

Furnicolife currently ships to the following destinations.

North America

United States

Canada

Europe

United Kingdom

France

Germany

Spain

Italy

Belgium

Portugal

Oceania

Australia

Shipping availability is confirmed during checkout.

If a destination is unavailable during checkout, Furnicolife may not currently offer standard shipping to that address.

2. Shipping Rates and Delivery Times

Delivery estimates are stated in business days and are not guaranteed arrival dates.

3. North America Shipping

Countries Covered: United States and Canada

Processing Time: 1–2 business days

Transit Time: 6–10 business days

Estimated Total Delivery: 7–12 business days

Standard Shipping: USD 79.99

Free Standard Shipping: Orders of USD 1,799 or more

4. Europe Shipping

Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal

Processing Time: 1–2 business days

Transit Time: 8–12 business days

Estimated Total Delivery: 9–14 business days

Standard Shipping: USD 119.99

Free Standard Shipping: Orders of USD 2,199 or more

5. Oceania Shipping

Country Covered: Australia

Processing Time: 1–2 business days

Transit Time: 10–14 business days

Estimated Total Delivery: 11–16 business days

Standard Shipping: USD 149.99

Free Standard Shipping: Orders of USD 2,499 or more

6. Order Processing Time

Orders are normally processed within:

1–2 business days after successful payment confirmation

Processing may include:

Payment confirmation

Order review

Shipping-address verification

Inventory confirmation

Product inspection

Finish or variant confirmation

Component verification

Hardware verification where applicable

Protective packaging

Shipping-label preparation

Carrier coordination

Processing time occurs before carrier transit begins.

7. Business Days

Business days are generally Monday through Friday, excluding applicable public holidays.

Saturday, Sunday, and public holidays do not normally count toward standard processing time.

Carrier operating schedules may differ.

8. How Delivery Time Is Calculated

Estimated total delivery time is calculated as:

Processing Time + Transit Time = Estimated Total Delivery Time

For example:

1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total for North America

9. Free Standard Shipping

Free standard shipping applies when the eligible product subtotal reaches:

North America: USD 1,799 or more

Europe: USD 2,199 or more

Oceania: USD 2,499 or more

Unless otherwise stated, free shipping eligibility is calculated using the eligible product subtotal after discounts.

Taxes, duties, and shipping charges do not count toward the free shipping threshold.

Separate orders cannot be combined to reach a free shipping threshold.

Free shipping applies to standard shipping only.

10. Shipping Charges at Checkout

The shipping amount displayed during checkout is the amount that applies to the customer's order.

Customers should review the full order summary before completing payment.

Shipping charges and free shipping thresholds shown on the Furnicolife website should match the applicable checkout configuration.

11. Wooden Chair Packaging

Wooden Chairs may require protective packaging because of their size, structure, finish, and individual components.

Depending on the specific product, packaging may include:

Outer shipping carton

Protective wrapping

Foam

Internal supports

Corner protection

Surface protection

Protective inserts

Hardware packaging

Component separators

Other product-specific packaging

Packaging methods may vary according to the Wooden Chair.

12. Higher-Value Product Handling

Some Furnicolife Wooden Chairs may have a higher purchase value.

Before shipment, additional attention may therefore be given to:

Product identity

Design or variant

Finish

Visible condition

Quantity

Included components

Hardware where included

Packaging integrity

Shipping information

This does not necessarily extend processing beyond the published processing period.

13. Chair Sets and Multiple-Quantity Orders

Some orders may contain:

One Wooden Chair

Multiple Wooden Chairs

A defined chair set

Multiple packages

Depending on packaging and fulfillment requirements, chairs may be shipped together or separately.

If packages are separated, they may:

Have different tracking numbers

Enter the carrier network at different times

Travel through different facilities

Arrive on different days

Receiving one package does not automatically mean another package is missing.

14. Large or Multiple Packages

A Wooden Chair order may require more than one package depending on:

Chair size

Chair design

Assembly configuration

Quantity ordered

Packaging requirements

Included components

Customers should review all tracking numbers associated with the order before reporting a package as missing.

15. Shipping Address Requirements

Customers are responsible for providing accurate and complete shipping information.

Please verify:

Recipient name

Street address

Apartment, suite, or unit number where applicable

City

State or province

ZIP or postal code

Country

Telephone number

Email address

Incorrect or incomplete information may result in:

Delivery delays

Failed delivery

Address-correction charges

Return to sender

Additional reshipping costs

16. Address Changes

If you notice an error in your shipping information, contact:

support@furnicolife.com

as soon as possible.

Please provide:

Order number

Full name

Original shipping address

Corrected shipping address

Address changes cannot be guaranteed once fulfillment or carrier processing has begun.

17. Delivery Access

Customers should consider whether the delivery address can reasonably receive the applicable package.

Depending on the order, customers may need to consider:

Building access

Apartment or unit information

Reception access

Gate access

Delivery restrictions

Other location-specific delivery information

Providing accurate delivery information can help reduce failed-delivery problems.

18. Tracking Information

Tracking information may be provided after shipment where available.

A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.

Tracking information may require additional time to update after shipment preparation.

19. Tracking Delays

Tracking updates may occasionally be delayed during:

Weekends

Public holidays

Carrier transfers

International transportation

Customs processing

High-volume shipping periods

A temporary lack of tracking updates does not automatically mean that a shipment is lost.

20. International Duties and Taxes

Orders shipped outside the United States may be subject to:

VAT

GST

Import duties

Brokerage charges

Customs-processing fees

Other destination-related charges

If Furnicolife collects a particular charge during checkout, it will be displayed before payment is completed.

Charges not collected by Furnicolife may be collected separately by:

Carrier

Customs authority

Brokerage provider

Applicable government agency

21. Customs Processing

International shipments may require customs clearance.

Customs processing is controlled by the applicable authorities and may extend estimated delivery times.

Furnicolife cannot guarantee customs-clearance times.

Customers may be required to provide additional information directly to a carrier or customs authority where necessary.

22. Delivery Delays

Delivery may occasionally be delayed because of:

Severe weather

Natural disasters

Public holidays

Carrier congestion

Transportation disruption

Customs processing

Remote delivery locations

Incorrect shipping information

Failed delivery attempts

Government action

Other circumstances outside reasonable control

A delayed shipment is not automatically considered lost.

23. Inspecting Your Shipment

Customers should inspect their Wooden Chair reasonably soon after delivery.

Please check:

Outer shipping carton

Protective packaging

Visible wooden surfaces

Chair frame components

Seat components

Backrest components

Chair legs

Hardware where included

Other included components

Correct finish or variant

Correct quantity

If the product appears damaged, defective, incorrect, or materially incomplete, contact Furnicolife.

24. Damaged Shipments

If your Wooden Chair arrives damaged, contact:

support@furnicolife.com

Please provide:

Order number

Photo of the shipping label

Photos of the outer shipping carton

Photos of internal protective packaging

Clear photographs of the damaged area

Photos of the overall chair or components

Video where useful

Brief description of the issue

Please keep the product and packaging until Furnicolife confirms the next step.

25. Damage Before Assembly

Where a Wooden Chair requires assembly, customers should inspect the product before completing assembly.

If a major component appears:

Damaged

Cracked

Incorrect

Materially incomplete

customers should contact Furnicolife before permanently modifying or repairing the product.

26. Missing Components

If a required component appears to be missing, please inspect:

Outer carton

Product box

Protective inserts

Internal compartments

Hardware packaging

Component packaging

All packages associated with the shipment

If something is still missing, contact Furnicolife.

Where practical, Furnicolife may provide the missing component without requiring the complete Wooden Chair to be returned.

27. Incorrect Product Received

If you receive a Wooden Chair, design, finish, size, variant, or quantity different from the one shown on your order confirmation, contact Furnicolife as soon as reasonably possible.

Please avoid:

Substantial use

Permanent assembly modification

Painting

Refinishing

Drilling

Cutting

Other permanent alterations

until the issue has been reviewed.

28. Package Marked Delivered but Not Received

If carrier tracking shows Delivered but the package cannot be located, first check:

Entrance

Porch

Reception area

Mailroom

Household members

Neighbors

Building management

Carrier delivery notice

Available carrier delivery photograph

If the shipment remains missing, contact Furnicolife with your order number and tracking information.

29. Lost Shipments

A delayed shipment is not automatically considered lost.

If the carrier officially confirms that a shipment was lost before delivery, Furnicolife may provide an eligible replacement or refund depending on:

Circumstances

Product availability

Order status

Carrier confirmation

30. Returned-to-Sender Shipments

A shipment may be returned to sender because of:

Incorrect address

Incomplete address

Repeated failed delivery attempts

Failure to collect the shipment

Recipient refusal

Restricted delivery access

Customs-related issues

After the shipment has been returned, Furnicolife will review the circumstances and determine the appropriate next step.

Customer-related return or reshipping charges may apply where legally permitted.

31. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically:

An approved cancellation

An authorized return

An approved refund

The shipment may need to return to an approved location and be inspected before refund eligibility can be determined.

Carrier return charges may apply where legally permitted.

32. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Once an order has entered carrier processing, standard pre-shipment cancellation may no longer be available.

Please review our Cancel My Order / Cancellation Policy for complete details.

33. Returns

Eligible returns after delivery are governed by our Return & Refund Policy.

Please contact Furnicolife before sending any product back.

Do not independently return a Wooden Chair to the Furnicolife business address unless Furnicolife specifically provides that address in written return instructions.

34. Business Address and Shipping Origin

Furnicolife's published business address is:

950 SOUTH PICKETT ST
ALEXANDRIA, VA 22304
United States

This address is provided for business identification and customer-contact purposes.

It should not automatically be treated as:

A warehouse

Shipping origin

Manufacturing location

Customer pickup location

Return-processing location

unless Furnicolife specifically confirms otherwise.

The legal business name FURNICOLIFE WOODWORKING MANUFACTURING CO does not by itself mean that customer orders are manufactured or shipped from the Alexandria address.

35. Consumer Rights

Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

36. Changes to This Shipping Policy

Furnicolife may update this Shipping Policy when:

Shipping destinations change

Carrier arrangements change

Shipping rates change

Free-shipping thresholds change

Processing times change

Estimated delivery times change

Business operations change

Applicable requirements change

The Last Updated date will be revised when an updated version is published.

37. Contact Furnicolife

For questions about shipping, tracking, delivery, damaged products, missing components, incorrect orders, or address corrections, contact:

FURNICOLIFE WOODWORKING MANUFACTURING CO

Brand: Furnicolife

Business Address:
950 SOUTH PICKETT ST
ALEXANDRIA, VA 22304
United States

Phone: +1 (720) 369-1130

Email: support@furnicolife.com

Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time

For an existing shipment, please include your Order ID and tracking number whenever available.